What kind of books do you sell?
We sell: Books (hardbacks and paperbacks), digital books
How can I find my book of choice?
If you want to find your book of choice, try searching our website. You can search for it by genre or refer to the lists on our website. We have different categories that include popular authors and titles. The only thing you need to know is the name of the author and title which you can search on our website and order it right away.
Can I order a book that is not available?
You can order items that are not available. You can send us a request here to see if the item will be available in the future. For pre-orders, if you want an item before it is due out, please visit our website to purchase and make sure your credit card is up to date with us. If the product has not been released yet, we cannot take responsibility once they've reached their ship date; but after they release it's possible for you to return or exchange them.
Are these books originally from publishers?
Yes, all of our books have edition and publisher details which depicts their authenticity.
Do you allow book exchange?
We allow exchange for the books that are sent to your address mistakenly.
We don’t allow exchange digital books
I accidentally ordered an extra book. Can I return one?
Yes, we value of user to get the best out of our site. You can send us the book back if it is intact and still in the shipment package.
How can I track my order?
When we dispatch your book, you will receive a tracking number via email. You can use this tracking number at our site to track.
Digital book delivery is instant to email after purchase.
How can I cancel my order?
No refund for digital books
Physical books return:
Login to your account and click on orders. From there, you can cancel your order.
Note: You cannot cancel your order once your book is dispatched. If you have received the book, you can return it immediately. Please note that the returned book must comply with our return policies.
Do you offer any modifications once I place the order?
No, once you place your order, it is non-modifiable.
Can I change my address details after placing an order?
Yes, you can. If you wish to change your address, immediately contact us as we ship as soon as the order is confirmed. You cannot change your address after your package is shipped.
How will I receive my order confirmation?
You will receive order confirmation through the email you provided in your account on our website while making the purchase.
What payment methods are accepted at Seedorock?
Accepted payment methods are Visa, Mastercard, Discover, Amex, and PayPal.
Do you ship internationally?
Currently, we only ship to the United States forty-eight contiguous states and Washington, DC.
What are the delivery charges?
We offer free shipping for all physical books.
How long it takes for my order to arrive?
Generally, it takes 5-10 business days to deliver after the order is confirmed. The package may be delivered late due to a shortage of books.
If there are any shipping problems with your book, you must contact us within 15 days of placing your order.
What if I receive a defective piece?
We are sorry for any inconvenience. In case you have received a defective piece, immediately contact us to claim your exchange.
How can I make a refund?
No refund for digital orders
for physical orders, you can get a refund within 30 days after you have bought the item. Please note that you must comply with our return policies to make the refund. You can also contact us at [email protected] for your general queries.
What is your return policy?
We offer a 100% money-back guarantee if you return the defective item within 30 days. Please note that any object must comply with our conditions to fulfill the return criteria. Kindly visit our return policy page for a better understanding.